The latest Apple/FBI war of words in the Pensacola case has once again highlighted the huge challenge Apple has in communicating the reality of the debate, in a world in which most people have no understanding of the core issue.
To a non-technical person, the debate appears to be a moral one. The FBI says that it needs access to data from terrorists and criminals, and Apple wants to prevent this. FBI, good; Apple, bad.
To anyone who understands the technology, the debate is very different …
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